We hope you will always be completely satisfied with your order, however if you are not, we will gladly issue a refund or exchange within 14 days of delivery.
The item must be returned in unused condition in its original package, with a copy of your order number. Before shipping back your return, send us an email at firstname.lastname@example.org and let us know which item you are returning. We will issue a return authorization number which must be included on or in your return package.
Shipping costs are non-refundable and return shipping fees are the responsibility of the customer. We recommend packages to be returned via a traceable carrier and insured to the full amount of the merchandise. We are not responsible for missing packages. We have the right to deny credits if the merchandise returned does not meet our return policy requirements.